LVOECLOUR PROMO GIFT CO.,LTD continuously monitors the manufacturing process of custom keychains. We have set up a regulatory framework for ensuring product quality, starting from the raw materials, manufacturing process to distribution. And we have developed internal standard procedures to ensure consistently high quality products are produced for the marketplace.

Our LOVECOLOUR has successfully gained customers' trust and support after years of efforts. We always remain consistent with what we promise. We are active in various social media, sharing our products, story, and so on, allowing customers to interact with us and get more information about us as well as our products, thus to more quickly foster the trust.

After discussing the plan of investment, we decided to invest heavily in the service training. We built an after-sales service department. This department tracks and documents any issues and work to address them for customers. We regularly arrange and conduct customer service seminars, and organize training sessions that target specific issues, such as how to interact with customers through the phone or via the E-mail.